Refund and Returns Policy

1. Definitions :

Company/We/Us/Our: Refers to Wayveda.

Goods: The items offered for sale on our Website.

Order: A request placed by You to purchase Goods from Us.

Service: Refers to the Website.

Website: Refers to the WAYVEDA PVT LTD. website accessible at https://wayveda.in/

You/Your: Refers to the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

2. Our Commitment to Quality

At WAYVEDA, we are committed to providing our customers with high-quality, naturally derived products. Our products are carefully crafted using premium ingredients and are handled with strict quality standards throughout the manufacturing process.

3. Returns or Refunds Policy

At WAYVEDA, we prioritize maintaining the integrity and quality of our products. Therefore, we do not accept general returns or offer refunds on orders once they have been placed.

However, in case you receive a damaged product or an incorrect item, we will assist you with a replacement. You must raise a request within 2 days of receiving the product.

Once your request is reviewed and approved, the replacement process will be completed within 6–7 working days.

Please note that this policy is applicable only in cases where:

• The product is received in a damaged condition, or
• An incorrect item has been delivered

Except for the above situations, cancellations, returns, or refunds will not be accepted after the purchase has been completed.

We understand that this policy may differ from standard return practices followed by other online platforms. However, due to the nature of our products and our commitment to delivering the highest quality, this approach is necessary. We appreciate your understanding and support.

4. Contact Us

If you have any questions or concerns, please contact us:

Email: help@wayveda.com